Handling Roadside Emergencies

roadside emergenciesEvery fleet driver and manager will face a roadside emergency at least one time in their career. Examples of roadside emergencies are blown tires, lack of fuel, and accidents that occur while in transit. Successful handling of roadside emergencies can be achieved by understanding why the issue occurred. Providing the necessary tools that a driver needs to fix the emergency is another way to handle an emergency efficiently and effectively.

Preventive Measures

Understanding behaviors that lead to collisions and other accidents can help to avoid roadside emergencies. After it is determined what the causes are for roadside emergencies, it is important to utilize preventive measures to help to avoid another roadside emergency in the future. Some causes of roadside emergencies are:

  • Distracted driving: Cell phone use, radio distraction, eating, etc.
  • Drowsy and reckless driving: It is important for fleet managers to implement a fatigue risk-management program and to encourage drivers to practice healthy driving behaviors that keep them focused on the road.


A trucking company’s fleet managers are responsible for making sure that drivers have the necessary tools to maintain safety on the road. Some items that a fleet manager must provide within a driver’s truck are:

  • At least three safety triangles
  • Flares
  • A mobile phone
  • An accident packet

It is very important for fleet managers to review emergency guidelines with drivers and to get a detailed account of the events the lead up to the roadside emergency that has occurred. It is also a fleet managers responsibility to determine whether more training is needed. If the fleet manager determines that more training is required, then they must evaluate which programs will help the particular driver.

Roadside emergencies are stressful and frustrating. Be responsible and make sure that your fleet’s emergencies can be handled in a responsible and calm matter. Preventive care and access to essential tools can save costs and lives.

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